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Terms of Service

Effective date: 20 September 2026

These terms govern your use of the website etp-logistic.com, operated by ETP Logistics (Europe Tools Post), Erbil, Kurdistan Region, Iraq. By using the website you agree to these terms. If you do not agree, please do not use the website.

1. Use of the website

You may use the website to learn about our services and to contact us. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorised access to it, or use it to send unlawful, misleading or harmful content.

2. Information on the website

We work to keep the information on the website accurate and current, but it is provided for general information only. Service descriptions, routes, border crossings and timings may change. Nothing on the website is a binding offer.

3. Quotes and services

A request submitted through the website or by phone is an enquiry, not an order. Prices, transit times and terms for any shipment are only binding once confirmed by ETP Logistics in writing, in a quotation, booking confirmation or service agreement. Those documents, together with any applicable carrier, port, airline and customs conditions, govern the services we provide.

4. Intellectual property

The ETP Logistics name, logo, text, photographs and videos on this website belong to ETP Logistics or are used with permission. You may not copy, reproduce or use them without our written consent, except to view the website for your own information.

5. Third-party links and content

The website may contain links to, or embedded content from, third-party services such as Google Maps and WhatsApp. We do not control those services and are not responsible for their content or practices.

6. Limitation of liability

To the fullest extent permitted by law, ETP Logistics is not liable for any loss or damage arising from your use of, or inability to use, the website or from reliance on information published on it. Liability for shipments and logistics services is governed solely by the written agreement and transport documents for that shipment.

7. Privacy

Our Privacy Policy explains how we handle information collected through the website and forms part of these terms.

8. Governing law

These terms are governed by the laws of the Kurdistan Region of Iraq and the Republic of Iraq. Any dispute relating to the website will be subject to the courts of Erbil, unless mandatory law provides otherwise.

9. Changes

We may update these terms at any time by publishing a new version on this page. The effective date shows when they were last changed.

10. Contact

ETP Logistics, Naznaz, FIB 20 Street, near Rami Hypermarket, Erbil, Kurdistan Region, Iraq. Phone and WhatsApp: 0750 138 3622. Email: cs@etp-logistic.com. See the Contact page for all numbers and a message form.